**Bills monthly. Contact us at email@example.com to subscribe.
- This package was designed to offer customers remote assistance after the 30-day complimentary service period has lapsed. This support is comprehensive and encompasses all aspects of the Albatross system ranging from diagnostic assistance to mission and log analysis.
- This package includes:
- Diagnostic assessment
- Remote hardware assistance
- Software analysis and assistance
- Log review and analysis
- Mission planning support
- Package billed monthly
- 30 days notice required for cancellation
- A technician will be assigned to your specific case and communication will be via email and scheduled calls
- NOTE: without dedicated support, support will be provided at will and does not include assistance beyond troubleshooting hardware